Returns & Exchanges
All MEL New York pieces are thoughtfully handcrafted and made with care.
Due to the nature of our products, all sales are final.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
To assist you, we may request:
Photos of the item
Photos of the packaging condition
Once reviewed, we will provide a replacement or an appropriate solution.
Exchanges
We do not offer exchanges at this time.
Additional Information
Each piece is individually handcrafted.
Slight variations in shape, texture, tone, or finish are part of the design and make every piece unique.
Contact
For any concerns, please contact:
Last Updated: May 2026