Terms & Conditions

Overview

Welcome to MEL NEW YORK.

By visiting our website or placing an order, you agree to the following terms.

We’ve written these to be clear, fair, and respectful of your experience.

Our Jewelry

Each MEL NEW YORK piece is thoughtfully handcrafted.

Because of this, slight variations in texture, tone, or finish may occur — this is part of what makes each piece unique.

We do our best to present our products as accurately as possible, though colors may vary slightly depending on your screen.

Orders

All orders are subject to availability and confirmation.

In rare cases, we may need to cancel or adjust an order (for example, due to availability or payment issues). If this happens, we will always notify you promptly.

Pricing & Payments

All prices are listed in USD.

Payments are processed securely through trusted providers.

We do not store your payment details.

Shipping

We prepare each order with care before shipping.

For full details on delivery timelines and responsibilities, please refer to our Shipping Policy.

Returns

Due to the handcrafted nature of our pieces, all sales are final.

If something isn’t right with your order, please reach out — we’re here to help and will always do our best to make it right.

Our Brand

All content on this website — including designs, images, and text — belongs to MEL NEW YORK and reflects our story and identity.

Responsibility

We are committed to quality and care.

At the same time, we are not responsible for indirect or unexpected issues that may arise from the use of our products.

Privacy

Your information is handled with care and respect.

Please see our Privacy Policy for more details.

Updates

We may occasionally update these terms to reflect changes.

By continuing to use our site, you accept those updates.

Last Updated: May 2026