Frequently Asked Questions
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Yes. Our pieces are handmade and carry slight variations in form, finish, or detail. These differences are part of the character of each piece.
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MEL New York pieces are crafted from a selection of materials, including brass and 925 sterling silver, each finished with 24K gold plating.
Select designs—particularly finer, delicate necklaces—are created in sterling silver and finished with a layer of 24K gold, offering a lighter feel while maintaining the same warm, refined tone.
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Yes. Many pieces are released in limited quantities and may not be restocked once sold out.
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Orders may be requested through the contact page. Please include the item name and desired quantity. All orders are confirmed via invoice.
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For long-lasting use, we recommend avoiding contact with perfume, cream, and water. After use, wiping with a soft cloth and storing in its box will preserve the shine of your product.
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Due to the limited and handcrafted nature of the collection, all sales are final. Exceptions may be made in the case of a damaged or incorrect item.