Privacy Policy

At MEL NEW YORK, your privacy is treated with the same care as our pieces — thoughtfully and respectfully.

Information We Collect

When you visit our site or place an order, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

Payments are processed securely through trusted providers.
We do not store your payment details.

How We Use Your Information

We use your information to:

  • Process and deliver your order

  • Communicate with you if needed

  • Provide customer support

  • Improve your experience with our website

We only use what is necessary — nothing more.

Sharing Your Information

We respect your privacy.

Your information is never sold or rented.

It is only shared with trusted partners (such as payment processors and shipping carriers) to complete your order.

Cookies & Website Experience

Our website may use cookies to enhance your browsing experience — for example, remembering your preferences or improving site performance.

You can adjust your browser settings at any time to disable cookies if you prefer.

Data Security

We take reasonable steps to protect your personal information.
However, no method of transmission over the internet is completely secure.

Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your data

To do so, simply contact us.

Updates

We may update this policy from time to time to reflect changes in our practices.

Any updates will be posted here.

Last Updated: May 2026